CRM, quotes, shipments, documents and AI.
One platform, priced for every forwarder.
The vast majority of forwarders are small and mid-sized companies, and many still run their operations with little or no software. AI is making freight systems even more expensive, pushing them further out of reach. We do the opposite:
We use AI to bring costs down and make advanced technology accessible to all.
AI is changing forwarding. Prepare now, and your team will be ready first.
Act while others wait
Many forwarders are still watching AI from the sidelines. By the time they start, your team will already be up to speed.
Adoption takes time
Every team needs time to learn new tools and change habits. Start now, with our onboarding and change support, and your team is ready when the market moves.
Enter the AI era at low risk
Developed with forwarders to show how your team can work with AI, around the challenges you face every day. AI, hosting and security all included. Start with 3 months, then stop anytime.
Attract and keep better talent
AI-assisted work is more attractive to the next generation. Your team spends less time on screens and more with customers, and their know-how stays in the company.
AI should make forwarders stronger at what they already do best.
Human connection is the core of freight forwarding. We don't believe AI should replace people. It should take the computer work off their desk.
Respond faster than bigger competitors
Rates, history and documents at hand in seconds, so your team quotes and decides while others are still searching.
More time with customers and agents
Less time on screens and data entry. Work that is more attractive to the next generation you want to hire.
More than a chatbot.
Without the price of a freight system.
Most forwarders compare celerity AI with the way they work today: manual work, public chatbots, AI agents or forwarding software.
| celerity AI One freight platform for CRM, quotations and shipments |
Manual process What most forwarders use today |
General chatbot Public AI chat tools |
AI agents Set up by you or a vendor |
Freight systems ERP / CRM for forwarders |
|
|---|---|---|---|---|---|
| Verdict | The best value, all included | The hidden cost | The data-leak risk | The risky bet | The costly option |
| Who benefits | The whole company | Status quo | One person at a time | One task or team at a time | The whole company |
| Data entry | Automatic, from your emails | Heavily manual, prone to errors and rework | Pasted in by each person | Connected by you or a vendor | Typed in by your team |
| Your company data | Customers, rates, shipments and documents in one place | Scattered across inboxes and files | No company memory, data may train AI | Only what you connect it to | Complete records |
| Security and access | Dedicated database, access rights by role | No access control | No company control | Your responsibility to secure | User roles and permissions |
| Getting started | 1 day, out of the box | — | Prompts per person | IT skills or a paid vendor | Weeks to months of rollout |
| Hidden costs | All-in price, no surprises | Staff hours, errors, missed quotes | Higher tiers for memory | Infra + AI usage | Per-shipment or module fees, AI usually extra |
| Total cost, 1 year*10 users · software, AI, infrastructure and people | < US$10keverything included | ≈ 25% of staff timepaid in people's hours | > US$10ka pro subscription for every user | > US$15k+ infrastructure, IT staff or vendor fees | US$15k–40k+depends on users and shipment volume |
Already using forwarding software? celerity AI runs alongside it. Start with 3 months, then cancel anytime.
* Estimated total cost of ownership over one year, based on about 5,000 emails per user per month. Manual process: about 25% of working time spent chasing documents and emails (The Stat Trade Times, 2025). Freight systems: estimate based on published 2025–26 per-user and per-shipment pricing from major forwarding software vendors, plus rollout and setup.
Easy to start. Easy to learn. Never on your own.
celerity AI is designed so your team can start without long training days or manuals, and our team is always one message away.
Connect
Each user signs in with their mailbox. No IT project.
Onboard
We set up your team, roles and access rights, and walk everyone through their daily work.
Learn by doing
Interactive tutorials guide each person through real tasks, in a practice workspace.
Grow together
Online support and ticketing straight to our team, for questions, feedback and ideas.
Intuitive by design
Ask Teo in plain words, like the AI chat tools your team already knows. Everything else follows your workflow: customers, quotes and shipments.
Training Ground
Learn celerity AI by doing, in a practice workspace. Nothing you try there touches your real data.
Support in a click
Online support and a ticketing system that go straight to our own team, not a call centre.
Your feedback shapes the product
We were built with forwarders, and we keep building with you. Every comment and critique is read by our team.
Straight answers.
Will AI replace my staff?
No. celerity AI is Assisted Intelligence: it enables people, it doesn't replace them. It takes over data entry and searching so your team spends more time with customers and agents. Most forwarders we talk to want to grow without hiring as fast, not to cut their team.
My team already uses ChatGPT. Why do we need this?
A chatbot helps one person at a time with general knowledge. It doesn't see your rates, your quotes or your shipments, and every person pastes in their own data. celerity AI captures your company's data automatically and gives every employee the same answers from it, with access rights you control.
We already have a TMS or ERP.
Keep it. celerity AI runs alongside your TMS or ERP and adds what most systems lack. Your system only knows what your team types in. celerity AI builds your company's knowledge base automatically, from every email and document. You also get a CRM for your customers and quotes, document management, and Teo, your AI assistant. No migration and no integration project, just your team's mailboxes.
My team won't change how they work.
They don't have to. Your team keeps using email. Our onboarding includes change support to help your people adopt the tools from day one.
Is our data safe?
Each customer gets a dedicated, isolated database that is never shared. Your data is never used to train AI. See the Security page for details.